Digital solutions include everything relating to applications (cloud – on-premise), license solutions, gateways and sensors. Ultimately, everything that supports the field of digitalization.
Discover more about our extensive range of professional services. We constantly update this page, but if you still can’t find what you’re looking for, please feel free to get in touch with us – we will be more than happy to help.
We provide our global customers the gain of running with us to present them a managed surroundings to release their IT groups into new markets with minimum dangers at aggressive rates.
Our group of situation count professionals audits and is familiar with our clients` legacy IT programs and improvements them to higher match the contemporary IT environment. Our group rediscovers contemporary functionality, baselines necessities for improvements, commissions new utility development, exams and deploys new technology even as permitting seamless facts migration.
Not only do we at Sanmai understand the operations standpoint of BPMS operations, but we are also well-equipped to address our clients’ technological needs as well. We provide everything from voice and data platforms to customizable CRM applications and tools, enabling our clients to hit the ground running right from the start.
Our 24/7 Response Centre is the heartbeat of the company. We have customer-focused staff members who help attain synergy between our clients, technical support & engineers. Our Response Centre will act as your first point of contact and will address your queries by providing the right resolution as per the SLA (Service Level Agreement).
You can raise a ticket via email, chat or on the telephone and our executives available round-the-clock will update you on the complete resolution of the incident, bringing in our skilled 24/7 technical support engineers in touch with you or your customer and helping ensure the correct parts are allocated to the correct tickets with least latency possible.
We pride ourselves on our efficient procedures and solutions, but we continually strive for improvement in order to deliver results more effectively.
With Sanmai Technologies you can count on quality support whenever needed. Our IT server maintenance includes everything from preventative maintenance to complex problems. We’re flexible if you need to change your plan or need to add any additional maintenance with our customizable SLAs (Service Level Agreements). In addition, you never have to worry about our service expiring as your warranty does with Sanmai Technologies. With our server maintenance plans, you’ll extend the life of your technology, boost productivity, and reduce downtime while saving money on support and maintenance. By switching to one of our customized third-party server maintenance plans, you can save up to 60 percent on your server maintenance.
While every business is unique, we all want to use technology to our advantage. That’s why FTSE 100 companies, small businesses, government departments, and global charities all seek out our digital solutions.
Influential worked with Ark Data Centres to improve upon their existing basic customer portal solution. We helped by adding value to the customer to enhance their self-serve capabilities and developing new functionalities to benefit the support staff.
The client is a SaaS provider with a mission to make legal expertise more accessible to the general public. With their data- powered technology platform, users can effectively manage claims at a lower cost and better business outcomes. After reaching out to Influential Software, we created an automated API solution for developmental projects. Meaning any advancements in their tech capabilities could be transferred from one solution to the next with ease.
As part of that solution, we also launched a sitemap to help the business find clarity on security and user permissions.
Our client, a global insurance provider, reached out to us looking for assistance updating their policy management system, running on an aged version of SharePoint and constructed with complex custom code.
The key requirements of the underwriting management system included management of user permissions, tracking user actions, and sharing amendments in live documents. We were able to simplify the code, modernise the UI, streamline workflows, and future-proof their solution.
Sanmai Technologies and Marketing LTD
College House, 2nd Floor,17 King Edwards Road, Ruislip, London – HA4 7AE
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ICO: ZB102123
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